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Cyber Monday Sale 25% Off code: CM25

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Free Shipping & Easy Returns

FREE SHIPPING WORLDWIDE

No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.


Made to Order & Made to Measure / Custom Made Dresses

We offer two types of Made to Order dresses:

  1. Made-To-Order dress in US Standard Size
  2. Made-To-Order in Custom Size (also know as Made to Measure) or Custom Color / Style i.e Custom Made dress
  • Whether you choose a standard size or customer size, dress is specifically made for you once we receive the order. Generally, we need 30-45 business days for tailoring the dress, before we ship it.
  • As each Made-To-Order dress is uniquely handmade, some variation in color and design (e.g embroidery / print) is allowed and should be accepted. 
  • Eligible Returns of Made-To-Order items in Standard Size (size 2 - 16) are refunded in the form of store credit only. 50% restocking fee apply.
  • Orders of Custom size (Made to Measure) and Personalized Dresses e.g custom color, design change, customized dresses are considered as Final Sale.

EASY RETURN POLICY

Pretty easy and hiccup-free 30 days return & exchange policy. For eligible full priced orders we offer a full refund or easy exchange if the item is unsuitable. Learn more


HAPPINESS GUARANTEE

We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!


We highly recommend reading our store policies before placing an order - Return PolicyRefund Policy, Promo Terms, Shipping Policy and Terms of Service.

Need Help?

Visit our Help Center and FAQ page for quick help. If you still need help, send Text to Customer Care at +1-646-389-7242 or hello@jewelclues.com.