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FREE SHIPPING & EASY RETURNS

FREE SHIPPING WORLDWIDE

No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.

EASY RETURNS

Pretty easy and hiccup-free 14 days return & exchange policy. For eligible full priced items we offer a full refund or easy exchange if the item is unsuitable.

learn more

HAPPINESS GUARANTEE

We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!


Made to Order & Made to Measure / Custom Size items

  • We offer two types of Made to Order dresses:
  1. Made to Order dress in US Standard Size
  2. Made to Order in Custom Size or Color (also know as Made to Measure)
  • Tailoring time depends on the shipping option you chose. With No Rush or Standard shipping tailoring / production time is  20 - 45 business days. With Express Shipping production / tailoring time is  20 - 30 business days.
  • As each made to order item is uniquely handmade, some variation in color and design (embroidery / print) is allowed and should be accepted. 
  • Eligible Made to Order items in US standard size are refunded in the form of store credit only. 50% restocking fee apply.
  • Custom size and custom color items are considered as Final Sale and are not eligible for exchange or return / refund.

    • Attention: Possible Shipment Delays

    As a result of COVID-19 challenges, shipping carriers are experiencing an increase in package volume. This may result in delayed or missing shipment scans while in transit. Rest assured, your package will arrive soon.


    Questions?

    Visit our Easy Returns, Shipping Policy or Refund Policy pages. For more info, contact Customer Care at
    1-646-389-7242 or hello@jewelclues.com.

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    Jewelclues Size Chart

    Dresses marked as "Made to order"(see bottom of description of the item) have different measurement than the other standard items. Please refer to the size chart accordingly. 


    Made to Order Dresses
    Standard Dresses
    International Size
    Made to Order Dresses +
    MADE TO ORDER DRESS
    SIZE IN INCHES
    SIZE BUST WAIST HIPS
    2 32.68 25.59 35.83
    4 33.46 26.77 36.22
    6 34.65 27.56 37.80
    8 35.43 28.35 38.58
    10 36.61 29.53 39.76
    12 38.19 31.10 41.34
    14 39.37 32.68 42.91
    16 40.94 33.86 44.09

    MADE TO ORDER DRESS
    SIZE IN CM
    SIZE BUST WAIST HIPS
    2 83 65 91
    4 85 68 92
    6 88 70 96
    8 90 72 98
    10 93 75 101
    12 97 79 105
    14 100 83 109
    16 104 86 112

    Standard Dresses +
    STANDARD DRESSES
    SIZE IN INCHES
    SIZE US / CAN BUST WAIST HIPS
    XS 0 31"-32" 24"-25"  34"-35"
    S 2-4 33"-34" 26"-27" 36"-37"
    M 6-8 35"-36" 28"-29" 38"-39"
    L 10-12 37"-39" 30"-32" 40"-42"
    XL 14 40"-42" 33"-35" 43"-45"

    STANDARD DRESSES
    SIZE IN CM
    SIZE US / CAN BUST WAIST HIPS
    XS 0 78.7-81.2 60.9-63.5 86.3-88.9
    S 2-4 83.8-86.3 66-68.5 91.4-93.9
    M 6-8 88.9-91.4 71.1-73.6 96.5-99
    L 10-12 93.9-99 76.2-81.2 101.6-106.6
    XL 14 101.6-106.6 81.2-88.9 109.2-114.3

    International Size +
    INTERNATIONAL
    SIZE CHART
    Size US/CA UK/AU/NZ Italy France Germany Japan Russia
    S 2-4 6-8 38-40 34-36 32-34 7-9 40-42
    M 6-8 10-12 42-44 38-40 36-38 11-13 44-46
    L 10-12 14-16 46-48 42-44 40-42 15-17 48-50
    XL 14-16 18-20 50-52 46-48 44-46 19-21 52-54
    2XL 16-18 20-22 52-54 48-50 46-48 21-23 54-56
    3XL 20-22 24-26 56-58 52-54 50-52 25-27 24-26
    4XL 24 28 60 56 54 29 28

    Note: Asian / Chinese size is 1-2 size smaller than EU/US/UK size, choose size accordingly.


    Sizing & Fit Guide

    Please be aware that most of our clothing is Juniors' sizing, which runs smaller than regular US / European Women sizing. Refer to the measurements chart for each individual product to determine the best size for you. Product specific size chart and information can be found in product description or in product picture gallery.

    Our team does it's best to include accurate size details and measurement of each item in the product descriptions. If you have questions regarding sizing or any other information on a specific item, please email us at hello@jewelclues.com for specific details.

    Find the best size

    When comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.

    • Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
    • Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
    • Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
    • Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.
    • Sleeve: With your arm outstretched, measure from the base of your neck to the end of the sleeve hem to determine where the sleeve length will fall on you.

    Attention: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please refer to product description.


      STILL NEED HELP? CONTACT US ON

      +1 (646) 389-7242

      FREE SHIPPING & EASY RETURNS

      FREE SHIPPING WORLDWIDE

      No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.

      EASY RETURNS

      Pretty easy and hiccup-free 14 days return & exchange policy. For eligible full priced items we offer a full refund or easy exchange if the item is unsuitable.

      learn more

      HAPPINESS GUARANTEE

      We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!


      Made to Order & Made to Measure / Custom Size items

      • We offer two types of Made to Order dresses:
      1. Made to Order dress in US Standard Size
      2. Made to Order in Custom Size or Color (also know as Made to Measure)
    • Tailoring time depends on the shipping option you chose. With No Rush or Standard shipping tailoring / production time is  20 - 45 business days. With Express Shipping production / tailoring time is  20 - 30 business days.
    • As each made to order item is uniquely handmade, some variation in color and design (embroidery / print) is allowed and should be accepted. 
    • Eligible Made to Order items in US standard size are refunded in the form of store credit only. 50% restocking fee apply.
    • Custom size and custom color items are considered as Final Sale and are not eligible for exchange or return / refund.

      • Attention: Possible Shipment Delays

      As a result of COVID-19 challenges, shipping carriers are experiencing an increase in package volume. This may result in delayed or missing shipment scans while in transit. Rest assured, your package will arrive soon.


      Questions?

      Visit our Easy Returns, Shipping Policy or Refund Policy pages. For more info, contact Customer Care at
      1-646-389-7242 or hello@jewelclues.com.

      Drop Us A Line

      We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated.

      Thanks for contacting us. We'll get back to you as soon as possible.

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