Free Shipping & Easy Returns


No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.


Pretty easy and hiccup-free 30 days return & exchange policy. For eligible full priced items we offer a full refund or easy exchange if the item is unsuitable. Learn more


We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!

Made to Order & Made to Measure / Custom Made Dresses

We offer two types of Made to Order dresses:

  1. Made to Order dress in US Standard Size
  2. Made to Order in Custom Size (also know as Made to Measure) or Custom Color / Style
  • Tailoring time depends on the shipping option you chose. With No Rush or Standard shipping tailoring / production time is  20 - 45 business days. With Express Shipping production / tailoring time is  20 - 30 business days.
  • As each Made-to-Order dress is uniquely handmade, some variation in color and design (embroidery / print) is allowed and should be accepted. 
  • Eligible Made to Order items in US Standard Size (size 2 - 16) are refunded in the form of store credit only. 50% restocking fee apply.
  • Custom size (Made to Measure) and custom color items are considered as Final Sale.


Visit our Easy ReturnsShipping Policy or Refund Policy pages. For more info, contact Customer Care at
1-646-389-7242 or

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