Free Shipping & Easy Returns


No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.


Pretty easy and hiccup-free 30 days return & exchange policy. For eligible full priced items we offer a full refund or easy exchange if the item is unsuitable. Learn more


We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!

Made to Order & Made to Measure / Custom Made Dresses

We offer two types of Made to Order dresses:

  1. Made to Order dress in US Standard Size
  2. Made to Order in Custom Size (also know as Made to Measure) or Custom Color / Style
  • Whether you choose a standard size or customer size, dress is tailored once we receive the order. Generally, tailoring time is  30-45 business days.
  • As each Made-to-Order dress is uniquely handmade, some variation in color and design (e.g embroidery / print) is allowed and should be accepted. 
  • Eligible Returns of Made to Order items in Standard Size (size 2 - 16) are refunded in the form of store credit only. 50% restocking fee apply.
  • Orders of Custom size (Made to Measure) and Personalized Dresses e.g custom color, design change, customized dresses are considered as Final Sale.

We highly recommend reading our store policies before placing an order - Return PolicyRefund Policy, Promo Terms, Shipping Policy and Terms of Service.

Need Help?

Visit our Help Center and FAQ page for quick help. If you still need help, send Text to Customer Care at +1-646-389-7242 or

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