Free Shipping & Returns
FREE SHIPPING & EASY RETURNS
No Rush Free Shipping: Worldwide Free Shipping Available on all orders.
FREE STANDARD SHIPPING
Free Standard Shipping (ground) on all orders of US$75 or more in Contiguous United States including District of Colombia, Alaska, Hawaii & Canada.
FREE WORLDWIDE
Free International Standard Shipping on orders of US$150 or more!
Use Code: "WORLDWIDE" at checkout.
EASY RETURNS
Pretty easy and hiccup-free 14 days return & exchange policy. For full priced items we offer a full refund or easy exchange if the item is unsuitable.
Our hearts go out to all who have been affected by COVID-19 virus and we hope that you and your loved ones are staying healthy and safe. Jewelclues employees are working hard to provide the same levels of services as always.
SOME COVID-19 RELATED JEWELCLUES FAQs
- Yes, orders are shipping as normal.
- We ship from various locations in US, Europe, HongKong and China. All warehouses are now running!
- Due to pandemic issues some items may take longer to reach you. Logistics from China & HongKong are slower than usual and taking up to 45 days (average 19 days) for delivery. We are processing orders shipping from these locations on priority to ensure your order reaches you as soon as possible.
- All US and Europe Warehouses are shipping normally.
Although we are shipping orders normally, delivery may be delayed due to the current pandemic situation across globe, therefore we can not guarantee any ETA for order deliveries at this point. Even in case of express shipping we will only guarantee to process your order on priority bases. Have any other questions? Please feel free to contact us!
XoXo Jewelclues
Questions?
Visit our Easy Returns, Shipping Policy or Refund Policy pages. For more info, contact Customer Care at
1-646-389-7242.