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Shipping Rates

Shipping Destination & Rates

JewelClues offers Free Standard shipping when the subtotal in your shopping bag is greater than or equal to $50.00, excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.

For express shipping orders and all orders over $200, package may be sent with signature required. If a signature is unobtainable and a package is returned to us, shipping charges will be charged to the customer.

Made to Order / Made to Measure Dresses: Items marked as "Made to order" including "Made to Measure" & custom dresses need up to 45 days for tailoring. Such items will only be shipped once they are ready, according to the shipping method you choose while placing the order.

U.S. 48 continental states & District of Columbia

Order Amount

Standard Shipping

(7-15 business days)

 Express Shipping

(5-12 business days)
$0 - $74.99 $18 $28
$75+ $18 $35

  • No Rush Shipping: This is Free Shipping option with min. order of $1. Estimated Delivery 21+ days. No Rush Shipping is used as standard in all free shipping promotions and express checkouts. This option is not always available in checkout and will only show up whenever available, during special free shipping promotions.
  • Products which explicitly marked as Shipped from outside US, may take more than 21 days for delivery, irrespective of shipping plan opted while placing the order. This is due to the international logistic and customs related issues / requirements. Express Shipping will be processed on priority basis.
  • Please note that normally orders may take 1-15 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order. When your order has been shipped, you will receive an email with tracking information.

Alaska & Hawaii

  • Only standard delivery is available.
  • No express shipping available.
Order Amount

 Standard Shipping

(8-21 business days)
$0 - $74.99 $9
$75+ *Free

Puerto Rico

  • Only standard delivery is available.
  • No express shipping available.
Order Amount

 Standard Shipping

(8-21 business days)
$0 - $49.99 $12.99
$50 - $149.99 $9
$150 - $249.99 $6
$250+ *Free

International Shipping & Handling

  • All rates are quoted in U.S. Dollars.
  • Delivery is not available for Post Office boxes.
  • Duties, taxes, and customs fees assessed by customs are the responsibility of the customer.

Canada

Order Amount

Standard Shipping

(12-25 business days)

 Express Shipping

(10-15 business days)
$0 - $74.99 $9 $25
$75+ *Free $35

 

Other International

Other international includes the following countries & territories:

  • Albania, American Samoa, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Caymen Islands, Chile, Colombia, Costa Rica, Croatia, Curacoa, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Malaysia, Malta, Marshall Islands, Mexico, Federated States of Micronesia, Netherlands, New Zealand, Northern Mariana Islands, Norway, Palau, Peru, Philippines, Poland, Portugal, Romania, Saint Kitts and Nevis Anguilla, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, St. Lucia, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, United Kingdom, Uruguay, Virgin Islands (British) and the Virgin Islands (U.S.).


Please note that you are responsible for any country-specific tariffs and duties, charged by your government to the purchasing party for importing items.

Due to the extra amount of care and effort that goes into the packing and shipping of international orders we are unable to accept coupons for international orders (with the exception of WORLDWIDE).

 

 Order Amount

Standard International

(12-30 days)

Priority Shipping

(9-21 business days)
$0.00 & up $25 $35

 

Transit Time - Does not include standard processing time of 3-5 business days. Business days do not include Saturdays, Sundays, or US Holidays.

Free Shipping Promotion - Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.

Shipments - Standard / Express / Premium / Priority or any other shipping methods do not include Duties or Taxes. Duties and Taxes are subject to being collected at the time of delivery by the carrier.

Please Note - Some orders may be assessed additional shipping charges due to weight and size limitations. If your order requires additional charges, you will be contacted to approve them before we ship your order.

Disclaimer: All rates & delivery time mentioned on this page are for reference only. Although, we process orders as per schedule, we can not guarantee on actual delivery time as we do not control the operations of shipping company. Actual time may very. Shipping and Handling charges can be changed by us anytime without prior notice. Thank you for understanding.

For more information on our shipping policies, please click HERE!

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Jewelclues Size Chart

Dresses marked as "Made-To-Order" (see top of tittle and bottom of description of the item) have different measurement than the other Ready-To-Ship items. Please refer to the size chart accordingly. 


Made-To-Order Dresses
Ready-To-Ship Dresses
International Size
Made-To-Order Dresses +
MADE-TO-ORDER DRESSES
Size S M L XL
US Size 2 4 6 8 10 12 14 16
EU Size 32 34 36 38 40 42 44 46
UK Size 6 8 10 12 14 16 18 20
inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm
Bust 32.5 83 33.5 84 34.5 88 35.5 90 36.5 93 38 97 39.5 100 41 104
Waist 25.5 65 26.5 68 27.5 70 28.5 72 29.5 75 31 79 32.5 83 34 86
Hips 35.75 91 36.75 92 37.75 96 38.75 98 39.75 101 41.25 105 42.75 109 44.25 112
Hollow to Floor 58 147 58 147 59 150 59 150 60 152 60 152 61 155 61 170
Error Margin: 1-3 cm
Note: This size chart is provided as a general sizing guide only. Specific measurements vary with each style.
Standard Dresses +
READY-TO-SHIP DRESSES
Size US Size Bust Waist Hips
inch cm inch cm inch cm
XS 0 31-32 78.7-81.2 24-25 60.9-63.5 34-35 86.3-88.9
S 2-4 33-34 83.8-86.3 26-27 66-68.5 36-37 91.4-93.9
M 6-8 35-36 88.9-91.4 28-29 71.1-73.6 38-39 96.5-99
L 10-12 37-39 93.9-99 30-32 76.2-81.2 40-42 101.6-106.6
XL 14-16 40-42 101.6-106.6 33-35 81.2-88.9 43-45 109.2-114.3
Error Margin: 1-3 cm
Note: This size chart is provided as a general sizing guide only. Specific measurements vary with each style.
International Size +
INTERNATIONAL SIZE
Size US/CA UK/AU/NZ Italy France Germany Japan Russia
S 2-4 6-8 38-40 34-36 32-34 7-9 40-42
M 6-8 10-12 42-44 38-40 36-38 11-13 44-46
L 10-12 14-16 46-48 42-44 40-42 15-17 48-50
XL 14-16 18-20 50-52 46-48 44-46 19-21 52-54
2XL 16-18 20-22 52-54 48-50 46-48 21-23 54-56
3XL 20-22 24-26 56-58 52-54 50-52 25-27 24-26
4XL 24 28 60 56 54 29 28

Note: Asian / Chinese size is 1-2 size smaller than EU/US/UK size, choose size accordingly.

Please be aware that most of our clothing is Juniors' sizing, which runs smaller than regular US / European sizing. Refer to the measurements chart for each individual product to determine the best size for you. Product specific size chart and information can be found in product page in description / style notes section.

Find the best size

When comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.

  • Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
  • Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
  • Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
  • Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.
  • Sleeve: With your arm outstretched, measure from the base of your neck to the end of the sleeve hem to determine where the sleeve length will fall on you.
How to take measurement for made-to-order dress

Attention: This guide provides general sizing information only, and fit can vary depending on style and make. For more specific sizing information on the product, please refer to product description / style notes.

Our team does it's best to include accurate size details and measurement of each item in the product description. If you have questions regarding sizing or any other information on a specific item, please email us at hello@jewelclues.com for specific details.


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    FREE SHIPPING WORLDWIDE

    No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.

    EASY RETURN POLICY

    Pretty easy and hiccup-free 30 days return & exchange policy. For eligible full priced items we offer a full refund or easy exchange if the item is unsuitable. Learn more

    HAPPINESS GUARANTEE

    We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!


    Made to Order & Made to Measure / Custom Made Dresses

    We offer two types of Made to Order dresses:

    1. Made to Order dress in US Standard Size
    2. Made to Order in Custom Size (also know as Made to Measure) or Custom Color / Style
    • Whether you choose a standard size or customer size, dress is tailored once we receive the order. Generally, tailoring time is  30-45 business days.
    • As each Made-to-Order dress is uniquely handmade, some variation in color and design (e.g embroidery / print) is allowed and should be accepted. 
    • Eligible Returns of Made to Order items in Standard Size (size 2 - 16) are refunded in the form of store credit only. 50% restocking fee apply.
    • Orders of Custom size (Made to Measure) and Personalized Dresses e.g custom color, design change, customized dresses are considered as Final Sale.

    We highly recommend reading our store policies before placing an order - Return Policy, Refund Policy, Promo Terms, Shipping Policy and Terms of Service.

    Need Help?

    Visit our Help Center and FAQ page for quick help. If you still need help, send Text to Customer Care at +1-646-389-7242 or hello@jewelclues.com.

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