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Good to Know

Jewelclues is a unique, online dress shopping destination, with a curated assortment of affordable casual everyday dresses, gorgeous evening gowns, sophisticated wedding dresses and more. Our customers are modern and creative women, who want to be and look like themselves - seeking a timeless yet rebellious approach to style. Although personal style is important to them, they’re not governed by trends.

Jewelclues Policy Synopses
Dress Type
Ready-To-Ship Made-to-Order
Standard Size  Custom Size / Personalized 
Free Shipping Yes Yes Yes
Tailoring Time N/A 30-45 Days 30-45 Days
Returns Accepted Yes with RMA Yes with RMA No
Exchange Yes No No
Restocking Fee No 50% of Original Cost N/A
Refund Rule Original form of payment or store credit* Store Credit Only N/A
* Ready-To-Ship: For full price item returns refunds are made to original form of payment. For all other returns including items purchased using promo codes, refund is made in the form of store credit only.
* Made-To-Order: Made-To-Order means that the dress is uniquely handmade specially for you based on standard sizes or custom size as per order.
This table is only for quick reference. We highly recommend to read complete store policies - Return Policy, Refund Policy, Promo Terms and Terms of Service before making a purchase decision. 

HAPPINESS GUARANTEE

We invest our time to thoughtfully source and create styles that inspire women to feel confident and empowered - making your Jewelclues purchase a true representation of self-expression and affordable luxury.

We are a small business and love listening to our customers and look to our community for inspiration and feedback – the intention is to exceed their every expectation, in unexpected ways. We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!

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NEED HELP?

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Jewelclues Size Chart

Dresses marked as "Made-To-Order" (see top of tittle and bottom of description of the item) have different measurement than the other Ready-To-Ship items. Please refer to the size chart accordingly. 


Made-To-Order Dresses
Ready-To-Ship Dresses
International Size
Made-To-Order Dresses +
MADE-TO-ORDER DRESSES
Size S M L XL
US Size 2 4 6 8 10 12 14 16
EU Size 32 34 36 38 40 42 44 46
UK Size 6 8 10 12 14 16 18 20
inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm
Bust 32.5 83 33.5 84 34.5 88 35.5 90 36.5 93 38 97 39.5 100 41 104
Waist 25.5 65 26.5 68 27.5 70 28.5 72 29.5 75 31 79 32.5 83 34 86
Hips 35.75 91 36.75 92 37.75 96 38.75 98 39.75 101 41.25 105 42.75 109 44.25 112
Hollow to Floor 58 147 58 147 59 150 59 150 60 152 60 152 61 155 61 170
Error Margin: 1-3 cm
Note: This size chart is provided as a general sizing guide only. Specific measurements vary with each style.
Standard Dresses +
READY-TO-SHIP DRESSES
Size US Size Bust Waist Hips
inch cm inch cm inch cm
XS 0 31-32 78.7-81.2 24-25 60.9-63.5 34-35 86.3-88.9
S 2-4 33-34 83.8-86.3 26-27 66-68.5 36-37 91.4-93.9
M 6-8 35-36 88.9-91.4 28-29 71.1-73.6 38-39 96.5-99
L 10-12 37-39 93.9-99 30-32 76.2-81.2 40-42 101.6-106.6
XL 14-16 40-42 101.6-106.6 33-35 81.2-88.9 43-45 109.2-114.3
Error Margin: 1-3 cm
Note: This size chart is provided as a general sizing guide only. Specific measurements vary with each style.
International Size +
INTERNATIONAL SIZE
Size US/CA UK/AU/NZ Italy France Germany Japan Russia
S 2-4 6-8 38-40 34-36 32-34 7-9 40-42
M 6-8 10-12 42-44 38-40 36-38 11-13 44-46
L 10-12 14-16 46-48 42-44 40-42 15-17 48-50
XL 14-16 18-20 50-52 46-48 44-46 19-21 52-54
2XL 16-18 20-22 52-54 48-50 46-48 21-23 54-56
3XL 20-22 24-26 56-58 52-54 50-52 25-27 24-26
4XL 24 28 60 56 54 29 28

Note: Asian / Chinese size is 1-2 size smaller than EU/US/UK size, choose size accordingly.

Please be aware that most of our clothing is Juniors' sizing, which runs smaller than regular US / European sizing. Refer to the measurements chart for each individual product to determine the best size for you. Product specific size chart and information can be found in product page in description / style notes section.

Find the best size

When comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.

  • Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
  • Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
  • Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
  • Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.
  • Sleeve: With your arm outstretched, measure from the base of your neck to the end of the sleeve hem to determine where the sleeve length will fall on you.
How to take measurement for made-to-order dress

Attention: This guide provides general sizing information only, and fit can vary depending on style and make. For more specific sizing information on the product, please refer to product description / style notes.

Our team does it's best to include accurate size details and measurement of each item in the product description. If you have questions regarding sizing or any other information on a specific item, please email us at hello@jewelclues.com for specific details.


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    FREE SHIPPING WORLDWIDE

    No Rush Free Shipping available on all orders worldwide. Exclusions may apply. See our shipping rates here.

    EASY RETURN POLICY

    Pretty easy and hiccup-free 30 days return & exchange policy. For eligible full priced items we offer a full refund or easy exchange if the item is unsuitable. Learn more

    HAPPINESS GUARANTEE

    We promise we'll do everything we can to make shopping with us a great experience! If you have any suggestions on how we can improve, please let us know!


    Made to Order & Made to Measure / Custom Made Dresses

    We offer two types of Made to Order dresses:

    1. Made to Order dress in US Standard Size
    2. Made to Order in Custom Size (also know as Made to Measure) or Custom Color / Style
    • Whether you choose a standard size or customer size, dress is tailored once we receive the order. Generally, tailoring time is  30-45 business days.
    • As each Made-to-Order dress is uniquely handmade, some variation in color and design (e.g embroidery / print) is allowed and should be accepted. 
    • Eligible Returns of Made to Order items in Standard Size (size 2 - 16) are refunded in the form of store credit only. 50% restocking fee apply.
    • Orders of Custom size (Made to Measure) and Personalized Dresses e.g custom color, design change, customized dresses are considered as Final Sale.

    We highly recommend reading our store policies before placing an order - Return Policy, Refund Policy, Promo Terms, Shipping Policy and Terms of Service.

    Need Help?

    Visit our Help Center and FAQ page for quick help. If you still need help, send Text to Customer Care at +1-646-389-7242 or hello@jewelclues.com.

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