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Promo Terms


From time to time, Jewelclues may offer Flash Sale deals. Flash Sale deals are for a limited time and a limited quantity. Purchase must be completed through checkout to obtain the deal. Items in bag are not reserved and may expire based on time or quantity. No rain checks, no retroactive application. May not be combinable with other offers. Jewelclues reserves the right to modify or discontinue the offer at any time. See webpage for each offer’s specific details. The timestamp generated by the website shall be the official time-keeping device for Flash Sale time periods. Jewelclues is not responsible for any delays or failure to complete purchase during the Flash Sale time period including due to (i) the malfunctioning of any computer, cable, network, hardware or software; (ii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iii) unauthorized human intervention in any part of the purchasing process; (iv) electronic or human error which may occur in processing your purchase. Flash Sale deals are intended for personal purchase only and not for resale. Jewelclues reserves the right to restrict the number of items available to a single purchaser.


Discount codes excludes gift cards. Apply discount code at checkout. Taxes, shipping and handling fees are excluded from any discount. A discount code cannot be combined with other discount codes and offers. Discount codes cannot be applied to previous purchase. Purchase made using eligible discount code, if returned are only refunded in the form of store credit. Restocking fee and return shipping fee may apply. Jewelclues reserves the right to modify or cancel any promotion or discount code at any time without notice.


Free style(s) / items will be the lowest priced item(s) unless otherwise mentioned in promotion. Items purchased during such promotion (like buy x get y free) will not qualify for the promotion any longer if only one item is returned. When only the higher price item is returned, the customer is responsible for the total retail cost of the free item including taxes, shipping & handling. In case your order is eligible for return, both items must be returned to receive credit for the full purchase price. In the event of multiple free items, when a higher priced item is returned, Jewelclues will subtract the highest FREE item from the order to the returned full price. Any decisions that makes in connection with the returns & refund are final and binding.

Made-To-Order dresses purchased using any promo code are considered Final Sale and are not eligible for return or exchange.
All Ready-To-Ship purchases made during special promotion / SALE or by using discount code offering 25% or more discount are considered final and non-refundable. Other eligible return of any order made using any promo code offering up to 24.99% discount are refunded in form of store credit only. Jewelclues reserves the right to modify and/or cancel any promotion, sale offer and discount code at any time without notice.

These Terms do not alter in any way the Terms of Service and Privacy Policy, which are incorporated into these Terms. Please review the Privacy Policy carefully to understand how Jewelclues collects and uses personal information. In the event of any conflict between these Terms and the Terms of Service, the Terms of Service will control. In the event of any conflict between these Terms and the Privacy Policy, the Privacy Policy will control.