Promo Terms

These Promo Terms apply to promotional offers, sale prices, promo codes, discount codes, and other promotional incentives offered by JewelClues. By using a promotional offer, you agree to these terms together with our Return & Refund Policy, and Terms of Service.

Promotions & Discount Codes

We offer promotional pricing and discount codes from time to time to provide customers with meaningful savings on selected JewelClues styles. Because every JewelClues dress is Made-to-Order and exclusively handmade after an order is received, promotional orders receive special pricing in exchange for a Final Sale purchase.

This allows us to offer promotional savings while responsibly committing materials, craftsmanship, and production capacity to each individual order. Our Made-to-Order approach also helps us reduce unnecessary material waste by producing each garment specifically for its intended customer.

General Promo Terms

• Promotional offers may be limited by time, product, collection, customer, quantity, minimum purchase, or other stated requirements.
• Unless otherwise stated, promotional offers cannot be combined with other discounts or offers.
• Discount codes must be entered and successfully applied at checkout and cannot be applied retroactively.
• Promotional offers have no cash value and cannot be transferred or redeemed for cash.
• Promotional discounts do not create a right to a future price adjustment if the promotional price changes after an order is placed.
• JewelClues reserves the right to correct, modify, suspend, extend, or end a promotion where permitted by law.

Sale-Priced Items

A sale price does not automatically make an item Final Sale. Unless an item is specifically identified as Final Sale, an eligible Made-to-Order Size 2–16 dress purchased at a sale price may be returned for JewelClues store credit in accordance with our Return & Refund Policy.

If a sale-priced item is purchased using a promotional or discount code, the promotional Final Sale terms apply.

Free Gifts & Promotional Items

Free gifts and promotional items are subject to the specific conditions of the applicable offer and are available only while supplies last unless otherwise stated.

If a qualifying order is cancelled, returned, or otherwise changed and no longer meets the requirements of the promotion, JewelClues may require the promotional gift to be returned or account for its value in the applicable resolution, where permitted by law.

Use of Discount Code

Orders placed using any promotional or discount code are Final Sale. Promotional and discount-code orders are not eligible for return, refund, exchange, or store credit, except where required by applicable law.

By applying a promotional or discount code at checkout, you acknowledge and accept the Final Sale status of the order.

Using a discount code or promotional pricing does not change the applicable Made-to-Order production timeline, shipping terms, or other conditions that apply to the order.

Related Policies

For complete information about returns, refunds, cancellations, and the terms governing your purchase, please review our Return & Refund Policy and Terms of Service.

Changes to Promotional Terms

These Promo Terms may be updated from time to time. The terms applicable to a promotion are those in effect when the order is placed.

If you have questions about a promotional offer or its eligibility requirements, please contact JewelClues Customer Care before placing your order.