WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES JEWELCLUES.COM GATHER?
The information we learn from customers helps us personalize and continually improve your Jewelclues experience. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses Jewelclues.com or advertisements and other content served by or on behalf of Jewelclues.com on other Web sites.
Mobile: When you download or use apps created by Jewelclues or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Jewelclues.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, you may unsubscribe any time using the link provided for this purpose in those emails.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
WHAT ABOUT COOKIES?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as quick purchasing, Recommended for You, personalized advertisements on other Web sites (e.g., Jewelclues Associates with content served by Jewelclues.com and Web sites using Checkout service), and storage of items in your Shopping Cart between visits.
DOES JEWELCLUES.COM SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with Jewelclues.com affiliates & partners that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, such as Marketplace sellers, these businesses operate stores at Jewelclues.com or sell offerings to you at Jewelclues.com. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. When a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of Jewelclues.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, you can unsubscribe any time using the unsubscribe link at the footer of such communication.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Jewelclues.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Jewelclues.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Jewelclues.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
HOW SECURE IS INFORMATION ABOUT ME?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
TEXT / SMS MARKETING & UPDATES
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions. By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply. For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
WHAT ABOUT THIRD-PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES
WHICH INFORMATION CAN I ACCESS?
Jewelclues.com gives you access to a broad range of information about your account and your interactions with Jewelclues.com for the limited purpose of viewing and, in certain cases, updating that information.
WHAT CHOICES DO I HAVE?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Jewelclues.com features as Your Profile, Wish Lists and Customer Reviews.
You can add or update certain information on pages such as those referenced in the Which Information Can I Access? section. When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please do unsubscribe to that list using unsubscribe link at the footer. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Jewelclues.com, and it is your responsibility to review them for changes.)
ARE CHILDREN ALLOWED TO USE JEWELCLUES.COM?
Jewelclues.com does not sell products for purchase by children. We may sell children’s products for purchase by adults. If you are under 18, you may use Jewelclues.com only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. For more information, please see our Children’s Privacy Disclosure.
EU-US AND SWISS-US PRIVACY SHIELD
Jewelclues.com is committed to adhere the EU-US and Swiss-US Privacy Shield frameworks.
CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit Jewelclues.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Uttar Pradesh, India. If you have any concern about privacy at Jewelclues.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
EXAMPLES OF INFORMATION COLLECTED
INFORMATION YOU GIVE US
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Jewelclues.com or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile ; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services such as Jewelclues Instant Video; compile Wish Lists or other gift registries; participate in Discussion Boards or other community features; provide and rate Reviews; and employ Product Availability Alerts, such as Available to Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in account settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information, including Social Security and driver’s license numbers.
Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
INFORMATION FROM OTHER SOURCES
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by Internet; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
CO-BRANDED AND JOINT OFFERINGS
We may, from time to time offer co-branded or joint offerings together with third party on Jewelclues.com.
INFORMATION YOU CAN ACCESS
Examples of information you may access easily at Jewelclues.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, address book, and account settings); payment settings (including credit card information and promotional certificate and gift card balances) and Your Profile (including your product Reviews, Recommendations, personal profile, and Wish List).
To provide you with services, including access to our website, we need to collect and process some information about you (your “personal information”). By using our website, you agree that we may do that in the ways described in this policy.