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Policy Synopses

Jewelclues Policy Synopses
Dress Type
Ready-To-Ship Made-to-Order
Standard Size  Custom Size / Personalized 
Free Shipping Yes Yes Yes
Tailoring Time N/A 30-45 Days 30-45 Days
Returns Accepted Yes with RMA Yes with RMA No
Exchange Yes No No
Restocking Fee No 50% of Original Cost N/A
Refund Rule Original form of payment or store credit* Store Credit Only N/A
* Ready-To-Ship: For full price item returns refunds are made to original form of payment. For all other returns including items purchased using promo codes, refund is made in the form of store credit only.
* Made-To-Order: Made-To-Order means that the dress is uniquely handmade specially for you based on standard sizes or custom size as per order.
This table is only for quick reference. We highly recommend to read complete store policies - Return Policy, Refund Policy, Promo Terms and Terms of Service before making a purchase decision.