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E-Gift Card FAQ
Your JewelClues digital gift card is more than a code—it’s a token of timeless elegance, mindful craftsmanship, and slow-fashion luxury. Enjoy the confidence of secure gifting and effortless indulgence.
Multiple gift cards can be applied at checkout. Returns from gift card purchases are credited back to your card or issued as a new one, ensuring a seamless experience every time.
Since these are e-cards sent to the email provided at the time of your order, please check that inbox. Once the gift card is sent, its claim code is redacted in our system for privacy and security. Keep your gift card code and email secure, treating it as a treasured token. JewelClues cannot be held responsible for lost or deleted e-gift cards.
Occasionally, a gift card may not appear in the balance checker if it was issued as store credit or via another platform. Simply email hello@jewelclues.com with your card details along with the account email it was issued to, and our team will assist promptly.
JewelClues digital gift cards never expire and carry no hidden fees, allowing you or your loved ones to indulge at your own pace. They are an elegant, thoughtful way to gift style and luxury.
A JewelClues gift card is more than a gift—it’s an invitation to explore mindful craftsmanship, slow fashion, and timeless elegance. Perfect for loved ones or yourself, it’s a seamless way to give style, luxury, and a curated experience.

